Upgrade Pack T&Cs
1. Promoter
Kingsbridge Homes Pty Ltd (“Kingsbridge Homes”), Hermitage Building Group ACN 150 694 572
2. Offer
Kingsbridge Homes Upgrade Your Everyday Promotion (“Upgrade Packs”) are optional product upgrades available for eligible new home building contracts. Upgrade Packs include selected inclusions as advertised at the time of offer. Upgrade Packs are not transferable, exchangeable, or redeemable for cash, credit, or other goods or services.
3. Offer Period
Upgrade Packs are available for a limited time only and may be amended, extended, or withdrawn at the discretion of Kingsbridge Homes without prior notice.
4. Eligibility
Upgrade Packs are available to new Kingsbridge Homes customers only.
To be eligible, Upgrade Packs must be selected at the point of sale prior to payment of a deposit and signing of a building contract.
Upgrade Packs are not available to:
- Customers who have already paid a deposit
- Customers who have signed a building contract
- Customers whose homes are under construction or in progress
- Existing Kingsbridge Homes contracts or variations
5. How to Redeem
To redeem an Upgrade Pack, eligible customers must select the Upgrade Pack with their Kingsbridge Homes sales consultant at the time of initial contract preparation. Upgrade Packs cannot be added retrospectively or applied via contract variation after the point of sale.
6. Inclusions and Pricing
Upgrade Pack pricing and inclusions are subject to home design, build type, location, engineering requirements, and site conditions. Images and descriptions are for illustrative purposes only. Final specifications, products, and finishes may vary based on availability and supplier requirements.
7. Exclusions and Combinations
Upgrade Packs cannot be combined with other offers, promotions, rebates, or incentives unless expressly stated by Kingsbridge Homes in writing.
8. Right to Refuse or Amend
Kingsbridge Homes reserves the right to verify eligibility, refuse an Upgrade Pack, or amend, withdraw, or substitute inclusions within an Upgrade Pack where required due to availability, regulatory requirements, or operational considerations.
9. Liability
To the maximum extent permitted by law, Kingsbridge Homes is not liable for any loss, damage, or injury arising from reliance on or participation in the Upgrade Pack offer. Nothing in these Terms and Conditions limits any rights available under the Australian Consumer Law.
10. Complaints and Enquiries
If you have any queries or complaints about our T&Cs please contact us at:
- Level 3, 37 Dalmore Drive, Scoresby VIC 3179
- info@kingsbridge.com.au
- 1800 897 876